Terms of service

Terms of Service

Last Updated: [12/07/2025]

Welcome to Spectrum Shift Solutions. By accessing or using our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By visiting this site, placing an order, or using any service offered by Spectrum Shift Solutions, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional policies referenced herein.

If you do not agree with any part of these terms, you may not use our website or services.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old, or you have permission from a legal guardian.
  • You are legally capable of entering into binding contracts.
  • All information you provide is accurate and complete.

3. Products & Services

Spectrum Shift Solutions offers physical products, digital goods, and services including (but not limited to):

  • Camera conversions (IR, full spectrum)
  • Electronics modification services
  • Custom optical or imaging equipment builds
  • Repair or enhancement services
  • Related accessories and merchandise

Custom Work

Custom modifications, conversions, and labor services are performed on a per-order basis.
Once work has begun:

  • Deposits are non-refundable
  • Completed services are final, except where warranties or corrections apply

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to modify pricing at any time without prior notice.
  • Payment is required at checkout for products and may be required upfront for services.
  • We may refuse or cancel any order at our discretion.

5. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or events outside our control.
  • Risk of loss transfers to the customer once the order is delivered to the carrier.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated by reference into these Terms.
By using our services, you acknowledge you have reviewed and agree to that policy.

7. User Conduct

You agree not to use our website or services to:

  • Break any laws or regulations
  • Transmit harmful or malicious content
  • Attempt unauthorized access to systems or data
  • Interfere with the site’s functionality

We reserve the right to restrict or terminate access for violations.

8. Intellectual Property

All content on the Spectrum Shift Solutions website—including text, images, logos, graphics, product descriptions, and digital materials—is the property of Spectrum Shift Solutions unless otherwise noted.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use our brand, trademarks, or content for commercial purposes

9. Limited Warranty & Disclaimer

Except where required by law:

Products

Products are provided “as is”, with any applicable warranties stated at purchase.

Services

We warrant that services will be performed with reasonable skill and care.
We do not guarantee:

  • Performance outcomes affected by user error
  • Damage caused by third-party parts
  • Misuse, unauthorized modification, or improper installation

Spectrum Shift Solutions is not responsible for:

  • Loss of data
  • Damage to customer-provided equipment (unless caused by our negligence)
  • Indirect, incidental, or consequential damages

10. Limitation of Liability

To the fullest extent permitted by law, Spectrum Shift Solutions shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business
  • Damages exceeding the amount paid for the product or service at issue

11. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of any third-party site.

12. Privacy

Use of our website and services is also governed by our Privacy Policy, which outlines how we collect and use your information.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will become effective immediately upon posting on this page.

14. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.

Any disputes shall be resolved in the state or federal courts located in Oregon.

15. Contact Information

If you have any questions about these Terms, please contact us!